Training List

We customize trainings programs according to the organizations need. A FREE assessment can be done to engage the gap for training and development need.We are a HRDF/PSMB registered training provider. Our trainings are claimable under the SBL scheme.

  • Production Planning & Control
  • Total Quality Management (TQM)
  • Intermediate Statistical Process Control
  • Six Sigma Awareness
  • Productivity & Quality thru Good Housekeeping
  • The New 7 QC Tools
  • Cycle Time Reduction for Higher Productivity
  • Practical Cost Reduction Techniques
  • Store & Warehouse Management
  • Logistic & Material Management
  • Purchasing & Supply Management
  • Vendor Appraisal & Evaluation Performance
  • 6”S” System for Enhancing
  • Implementing E-Logistic Management System
  • Store/Warehouse Operation & Management
  • Shop-floor Management
  • Project Management
  • Job Simplification through Method Study
  • Warehouse Management
  • Effective Purchasing Skills
  • Supply Chain Management
  • Effective Marketing Strategies
  • Effective Time Management
  • Clerical Skills Development
  • Business English
  • Communication Skills
  • Effective Meeting Skills
  • Effective Supervisory Skills
  • Management Competency
  • Effective Training Skills
  • Basic Coaching
  • Team Building
  • Training Needs Identification
  • Understanding Labour Laws
  • Misconduct and Domestic Inquiry
  • Managing Absenteeism
  • Call Centre Operations
  • Balanced Scorecard
  • Corporate Sustainability
  • Social Responsibility
  • Security Management
  • Risk Management
  • Introduction to ISO 9001, ISO 17025, ISO 15189, ISO 22000               
  • ISO 9001, ISO 17025, ISO 15189 Document Control              
  • Internal Auditing for ISO 9001, ISO 17025, ISO 15189              
  • Integrated Management System Audit Training (QMS, EMS & OHSAS)
  • Designing 5S/6S Housekeeping Practices
  • Auditing 5S/6S Housekeeping Practices
  • Process Failure Mode and Effect Analysis (FMEA)
  • QCC and Creative Circles (ICC) – Tools and Techniques
  • Mistake Proof-Poka-Yoke
  • Statistical Quality and Process Control (SPC)
  • Total Quality Management               
  • A3 Problem Solving
  • 7QCC Tools
  • Six Sigma
  • Measurement  System Analysis(MSA)
  • Quality Improvement Tools
  • Operation Excellence
  • Internal Auditing
  • Customer Complaints Management
  • Document Control
  • Introduction to ISO14001    
  • Environmental Management System Document Control
  • Internal Auditing Training for ISO14001
  • Spill Control
  • Scheduled Waste Management
  • Environmental Laws & Regulations
  • Resource Conservation
  • Emergency Preparedness & Response
  • Green Procurement
  • Introduction to OHSAS 18001  
  • Introduction to Occupational Safety and Health Act 1994
  • Introduction to Factories and Machinery Act 1997
  • Hazard Identification, Risk Assessment and Risk Control
  • Emergency Preparedness & Response         
  • Chemical Management
  • Material Safety Data Sheet and Classification, Packaging and Labelling Regulation    
  • Selection, Use and Care of Personal Protective Equipments
  • Accident Investigation & Reporting
  • Ergonomics and Manual Handling
  • Confined Space Entry
  • Working at Heights
  • Excel for job simplification
  • Power Point
  • Word
  • Customized Programs for Management
  • Five star  service for front liners
  • Five star for manager
  • Front office management course
  • Housekeeping management course
  • Hotel  revenue management
  • Up selling skills to increase rooms sales
  • Guestroom management
  • Public area management
  • Food & beverage management
  • Managing basic F&B finance
  • Banquet sales negotiation
  • Food safety management
  • F&B service skills
  • F&B revenue management
  • Strategic restaurant marketing & innovation
  • Kitchen management
  • Managing kitchen operations
  • Strategic management
  • Sales management for sales professionals
  • The art of managing others
  • Leadership management
  • Managers upskilling
  • Strategic marketing for hotels & restaurants
  • HACCP training

CHANGING MINDSET FOR EXCELLENCE SERVICE
RESTAURANT OPERATIONS MANAGEMENT
FOOD & BEVERAGE SERVICE SKILLS
PROFESSIONAL IMAGING FOR FRONT LINERS
PROFESSIONAL HOUSEKEEPING GUEST ROOM CLEANING
PROFESSIONAL PUBLIC AREA CLEANING
PROFESSIONAL BARTENDERS TRAINING PROGRAM
MANAGERIAL DEVELOPMENT PROGRAMME
STRATEGIC MARKETING & MANAGEMENT
INCREASING SALES IN RESTAURANT
BANQUET SALES NEGOTIATION
KITCHEN MANAGEMENT
ACHIEVING EXCELLENCE
TRAIN THE TRAINER
FIVE STAR CUSTOMER SERVICE
ART OF MANAGING PEOPLE
LEADERSHIP FOR MANAGERS

  • ACE Workshop “ Achieving Corporate Excellence”
  • Presentation Skills Workshop
  • Effective Supervisory Skills
  • Teambuilding Workshop
  • Improving Through Benchmarking
  • Time Management and Personal Effectiveness Skills
  • The Role of the Secretary Today
  • Clerical Development Programme
  • Employee Commitment: How to no manage it?
  • Total Quality Service
  • Strategic Management ( Module Program)
  • Managing Change for Organizational Excellence
  • Global Management for Today’s Manager
  • The Multicultural Workplace
  • Joint Consultative Committee
  • Small Group Activity
  • Empowerment Workshop
  • Understanding People at Work & Building Blocks for Teamwork & Improved
  • Productivity
  • Leadership and Team Building
  • Developing Managerial Competence ( Module Program)
  • Branch Management Development
  • Problem Solving and Decision Making
  • The Art of Delegating Work and Responsibility
  • Managing Meeting that Get Results
  • Creative Thinking Seminar
  • Successful Negotiating Skills
  • Effective Business Negotiations
  • Management Principles
  • Brand Management – IMPACT
  • Thinking out of the Box
  • Executive Development Program (EDP) Modules
  • Lean Manufacturing
  • Kaizen Blitz
  • Knowledge Based Management
  • Principles of Lean Sigma
  • Accelerating change management
  • Accounting and Finance for Non-Finance Executives
  • Accounting Made Easy
  • Advance Investment management
  • Basic Investment Management
  • Budgeting for Profit Planning and Control
  • Corporate Finance
  • Corporate Financial Analysis and Management
  • Corporate Risk Management
  • Cost and management Accounting Appreciation
  • Effective Accounting Records
  • Finance for Non-Financial Executives
  • Finance For Non-Financial Managers
  • Financial for Accounting Appreciation
  • Financial Analysis
  • Financial Analysis for Non-Financial Executives
  • Financial Reporting
  • Investment Based on Fundamentals Analysis
  • Managing Your Company Receivable
  • Mergers and Acquisitions
  • Portfolio Management
  • Projects’ Appraisal
  • Strategic Financial Management
  • Strategic Management
  • Developing Self Esteem
  • Enhancing Personal Effectiveness
  • Interpersonal Skills
  • Motivation for Higher Productivity
  • Team Building (Internal & External) and outbound camps.
  • Networking Building Programs
  • Image & Grooming
  • Business and Corporate Communication
  • Business Communication Skills: Written and Oral
  • Effective Communication Skills
  • English for Improving Customer Service
  • Writing Effective Reports
  • Presentation Skills
  • Telephone Etiquette
  • Business ethics
  • Achieving Customer Satisfaction through Service Excellence
  • Gaining A Competitive Edge through Effective Customer Service Strategies
  • Keeping Customers Satisfied
  • Quality Customer Service
  • The Competitive Edge – Effective Selling Skills
  • Selling Skills Program – S.U.C.C.E.S.S. in selling
  • Sales Raining Program – Achieving Competitive Edge With expect ACTIONS
  • Sales Presentation Skills – The P.O.E.M. of Sales Presentation
  • Sales Management Development – A.G.R.E.A.T program for Sales Managers
  • Brand Management for Promotion & Advertising Agents
  • Importance of Brand Management for creating Business Impact
  • Assessment, Appraisal and Ranking of People Potential
  • Domestic Inquiry Procedures
  • Effective Coaching and Counseling
  • Effective Disciplinary Procedure
  • Effective Discipline and Grievance Handling
  • Experiential Learning Workshop
  • Fundamentals of Total Quality Management
  • How to Conduct a Domestic Inquiry
  • Human Resource Management for Managers
  • Interviewing Techniques
  • Introduction Programme for New Non-Executives
  • Managing Absenteeism and the Law
  • Managing and Planning Work Success
  • Managing Peoples’ Skills
  • Measuring Productivity through the Impact of Job Performance and Training
  • Process Dynamics and Consulting Skills for Human Resource Professionals
  • Termination of Employee
  • Train the Trainer
  • Triple “T” Train the Trainer (Instructional Techniques)
  • Employment Act 1955
  • The Industrial Relation Act 1967
  • Trade Union Act 1959
  • Developing Supervisory Skills for Higher Productivity
  • Improving the Quality of Work Performance of your Supervisors
  • Line Leadership Development Programme; Modules 1-6
  • SIA – Supervisor in Action Programme
  • Supervisors as Facilitators and Activators in a Teamwork Environment
  • The Secretary in Management
  • Supervisory Development Programme (Modules)
  • Line Leader Development Programme (Modules)
  • Century Operators Development Programme (Modules)
  • Leadership Development Programme (Modules)
  • Total Quality Management
  • Kawalan Mutu Dalam Pengeluaran / QC parts
  • Intermediate Statistical Process Control
  • Six Sigma Awareness
  • Productivity & Quality thru Good Housekeeping
  • The New 7 QC Tools
  • Cycle Time Reduction for Higher Productivity
  • Practical Cost Reduction Techniques
  • Store & Warehouse Management
  • Logistic & Material Management
  • Purchasing & Supply Management
  • Vendor Appraisal & Evaluation
  • 6”S” System for Enhancing
  • Implementing E-Logistic Management System
  • Store/Warehouse Operation & Management
  • Effective Inventory Planning and control & Store warehouse management
  • Materials Planning & Inventory Control (English and Malay)
  • Principles of Purchasing
  • Materials Planning and Control & Purchasing
  • Strategic Purchasing & Supply Chain Management
  • Successful and effective Purchasing negotiation to achieve the desired win win situation
  • Strategic Procurement, Procurement Benchmarking, Purchasing negotiation
  • techniques & cost Reduction Techniques
  • Effective total logistics management
  • Understanding Malaysian Shipping & Customs Documentation and Procedures
  • Integration of supply chain and Logistics Management
  • Basic Purchasing
  • General Purchasing Cost Calculation
  • Plastic Injection Molding Cost Calculation
  • Metal Stamping Cost Calculation
  • Purchasing vs Cost Effectiveness
  • E-Purchasing and its effectiveness in the business world
  • Failure Mode & Effect Analysis
  • SYSTEM BASED MANAGEMENT
  • ISO 9001
  • ISO 14001
  • IATF 16949
  • OHSAS 18001
  • ISO 22000
  • ISO 27001
  • ISO13485
  • ISO 55001
  • ISO/IEC 17025
  • ISO/IEC 20000
  • AS 9100
  • GMP/GHP
  • HACCP
  • MESTI
  • HALAL MANAGEMENT SYSTEM
  • MS 1500
  • MS 1900
  • MS 2200
  • MS 2300
  • MS 2393
  • MS 2400
  • MS 2424
  • MS 2594
  • MS 2610
  • JAKIM HALAL CERTIFICATION
  • FOOD ACT
  • FOOD HANDLING
  • FOOD SAFETY MANAGEMENT
  • The Occupational Safety & Health Act 1994.
  • Accidents preventions.
  • Forklift Competence Certification Training.
  • Construction Site Safety Induction Course.
  • Stress Management and its Improvement Techniques.
  • 7 ” S ” In enhancing Safety and Health In the Work Place.
  • Firefighting and Disaster Prevention Methodologies.
  • Implementing and activating safety committee towards achieving less cost and higher productivity.
  • First Aid & CPR Training
  • Electrical safety
  • Overhead crane safety and hoist terminology
  • Hotel’s Safety and Health management
  • Towards “Zero” Health and Safety Accidents
  • Implementing environment management system (EMS)
  • OSH Committee Programme
  • Fire Safety and ERP Programmes
  • ERP (Emergency Response Plan) Programme
  • Chemical Safety and CHRA Programme
  • OSH Promotion Programme
  • OSH Training – Management, Supervisors and Workers
  • Implementation of ERT for Industries
  • ILO OSH 2001 Management Program
  • HACCP Training Program
  • Noise Monitoring
  • Hazardous Chemical Control and Handling
  • Developing Safe Working Procedures
  • 5 “S” The Practice of Industrial Housekeeping and Waste Elimination
  • NADOPOD Workshop
  • Personal Protective Equipment
  • Chemical Health Risk Assessment ( CHRA)
  • Behavioural Based Safety
  • IT Courses
  • Microsoft Office Application Ver. 2013 / 2010 / 2007 / 2003
  • Microsoft Word (Basic – Expert Level)
  • Microsoft Excel (Basic – Expert Level)
  • Microsoft PowerPoint (Basic – Expert Level)
  • Microsoft Access(Basic – Expert Level)
  • Microsoft Project (Basic – Expert Level)
  • Microsoft Visio (Basic – Expert Level)
  • Microsoft Publisher (Basic – Expert Level)
  • Microsoft OneNote 2013 (Basic – Expert Level)
  • Microsoft Outlook (Basic – Expert Level)
  • Adobe Photoshop (Basic – Expert Level)
  • Adobe Acrobat (Basic –Expert Level)
  • Adobe InDesign (Basic – Expert Level)
  • Adobe Flash (Basic – Expert Level)
  • Adobe Premier (Basic – Expert Level)
  • Adobe Illustrator (Basic – Expert Level)
  • Web Designing
  • Web Programming
  • Internet Appreciation Courses
  • Window 8 / 7 / XP /2000
  • JavaScript Basic – Intermediate
  • HTML Basic – Advanced
  • Lotus Notes Basic – Advanced
  • ITIL Foundation
  • Macromedia Dreamweaver (Basic – Expert Level)
  • Other Special Customized IT Courses
  • Microsoft Excel Advanced Functions and Formulas
  • Managing Database with Pivot Tables and Pivot Charts
  • Data Analysis and Business Modelling with Excel
  • Excel For Statistical Data Analysis Training Course
  • Excel For Project Managers
  • Finance and Microsoft Excel for Entrepreneurs
  • Power Pivot for Excel 2013
  • Power Excel – Analysing Data to Make Business Decisions
  • Microsoft Office 2013 – Streamlining Tasks
  • Excel 2013 – Formula and Functions
  • Strategic Planning
  • Organizational Redesign
  • Organizational Process Improvement
  • Culture, Value & Change
  • Learning Technologies

Some of the above programmes are also available in Bahasa Malaysia and Mandarin. We have the expertise and specialist experience to tailor-make training programmes in line with the requirements of our clients.