Restaurant Operations Management

Optimize restaurant efficiency and service excellence! This course covers cost management, staff training, customer experience, and food safety compliance.

This course provides restaurant managers and staff with essential skills in operational efficiency, customer service, and food safety compliance to enhance profitability.

Course Outline & Modules:

  1. Restaurant Business Fundamentals – Revenue management and cost control

  2. Operational Excellence – Staff training, inventory, and quality control

  3. Customer Service Strategies – Enhancing guest experience

  4. Food Safety & Hygiene – Compliance with health regulations

Learning Objectives:

  • Improve restaurant operations and staff productivity

  • Enhance customer satisfaction through service excellence

  • Maintain compliance with health and safety regulations

Who Should Attend?

  • Restaurant Owners & Managers – To optimize operations and increase profitability

  • Chefs & Kitchen Staff – To ensure food safety and quality control

  • Hospitality Professionals – To enhance customer service skills

Schedule:

📅 2 Days Training (Online)

  • Day 1: Business Operations & Customer Service
  • Day 2: Food Safety & Compliance

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